Last updated: April 19, 2026
Overview
Kiwi Car AI (“Kiwi”, “we”, “our”) is a voice-first iPhone and CarPlay app for AI-assisted driving questions. Kiwi uses a backend service for session management, entitlement checks, request routing, and usage metering. Kiwi does not sell your personal data, does not use advertising tracking, and does not run server-side conversation or memory sync by default.
What Stays on Your iPhone
Kiwi keeps the following information locally on your device by default:
- Conversations: Your conversation history is stored in the app's local storage on your iPhone.
- Memories: Notes that you save with Kiwi Memory stay on your iPhone.
- Install-bound Kiwi service session: Kiwi stores an install-bound Kiwi service session in the iPhone Keychain so the service can recognize this installation, refresh access when needed, and check entitlement state.
- App preferences: Settings such as your location-sharing preference, onboarding completion, and debug preferences are stored locally on your device.
How Kiwi Processes Requests
When you ask Kiwi a question, Kiwi sends the current request and the conversation context needed to answer it through Kiwi's backend service to OpenAI. Kiwi uses the backend service to authenticate the request, apply entitlement checks, meter completed turns, and return the response to your iPhone.
- OpenAI acts as Kiwi's model provider for request processing.
- OpenAI's privacy policy applies to model-processing data: https://openai.com/privacy
- Kiwi does not provide a normal mode that asks you to paste your own OpenAI API key.
- Kiwi does not sync your full conversation history or memory notes to Kiwi's backend by default.
What Kiwi's Backend Stores
Kiwi's backend stores the minimum server-side information needed to operate the service. This includes:
- Session and entitlement data: Anonymous install and session records, entitlement state, and billing-period status.
- Metadata-only usage analytics: Request type, model, request profile, token counts when OpenAI returns them, cost metadata, durations, web-search usage, and related operational metadata.
- Aggregate rollups: Longer-lived user and global usage summaries derived from metadata-only events.
- Short-lived replay protection: Kiwi keeps replayable response payloads for up to 24 hours to safely handle retries and idempotent request replays.
Kiwi's metadata-only usage analytics intentionally exclude prompt text, answer text, and audio payloads. Kiwi does not sell this data or use it for advertising.
Siri Integration
Kiwi integrates with Siri and App Shortcuts for hands-free use. When you use Siri commands:
- Apple processes your voice according to Apple's privacy practices.
- The transcribed text is passed to Kiwi and then through Kiwi's backend service to OpenAI.
Optional Approximate Location
Kiwi offers an optional “Share Location” feature that you can enable in Settings. When enabled:
- Kiwi determines an approximate location hint such as city, region, or country from your device.
- The approximate location hint is included in the first message of each conversation sent through Kiwi's backend service to OpenAI.
- Kiwi does not use the location feature when it is turned off.
- You can disable the feature at any time in Settings.
When the feature is disabled, Kiwi does not access or send your location.
Crash, Performance, and Diagnostic Data
Kiwi uses Sentry to receive crash data, performance data, and other diagnostic data that help us keep the app working reliably. Kiwi uses this data for app functionality and debugging, not for tracking or advertising.
What Kiwi Does Not Do
- Kiwi does not sell your personal data.
- Kiwi does not use third-party advertising SDKs or cross-app tracking.
- Kiwi does not offer server-side chat history or memory sync by default.
Data Deletion
You can delete conversations and memories from within the app. Uninstalling the app removes app-sandbox data on your iPhone. Keychain-based service credentials are managed separately by iOS and may persist across reinstall until they are rotated or replaced.
Children's Privacy
Kiwi is not directed at children under 13, and we do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy from time to time. When we do, we will update the date at the top of this page.
Contact
If you have questions about this privacy policy, contact us at kiwicarai@posteo.com.